Privacy Policy

Last updated: 23 May 2026

  1. Introduction

This Privacy Policy explains how Wanderlust Prints collects, uses, stores and discloses your personal information when you visit or make a purchase from https://wanderlustprints.com.au (the “Website”).

Wanderlust Prints is operated by Linda Moschos & Neal Moschos (ABN 87 312 428 177) from Bondi Beach, New South Wales, Australia.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

If you have any questions about this Privacy Policy or would like to make a privacy request, you can contact us at:

Email: hello@wanderlustprints.com.au

2. What Personal Information We Collect

We may collect personal information including:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Account login details
  • Order and purchase history
  • Wishlist activity
  • Product review content
  • Cart and checkout information
  • Payment transaction details
  • IP address
  • Browser and device information
  • Website usage and analytics information
  • Marketing preferences
  • Communications with us
  • Uploaded images or files submitted through our “create a mockup” functionality
  • Security and fraud prevention information

We may also collect information automatically through cookies, analytics tools, advertising technologies and similar tracking technologies.

3. How We Collect Personal Information

We collect personal information:

  • When you place an order
  • When you create an account
  • When you subscribe to our newsletter
  • When you contact us
  • When you leave a review
  • When you add products to your wishlist
  • When you use our “create a mockup” feature
  • When you browse or interact with our Website
  • Through cookies and analytics technologies
  • Through advertising and remarketing technologies
  • Through security, spam prevention and fraud detection systems

4. Why We Collect Your Information

We collect and use personal information to:

  • Process and fulfil orders
  • Deliver products and servicesProcess payments
  • Provide customer support
  • Create and manage customer accounts
  • Send transactional emails and order updates
  • Send marketing and promotional communications
  • Recover abandoned shopping cartsImprove our Website, products and services
  • Analyse Website traffic and customer behaviour
  • Personalise your shopping experience
  • Display advertising and measure advertising performance
  • Prevent fraud, spam and unauthorised activity
  • Maintain Website security and performance
  • Comply with legal and regulatory obligations

5. WooCommerce and Account Information

Our Website is powered by WooCommerce.

When you place an order or create an account, we collect information necessary to process your order and manage your customer account.

This may include:

  • Billing and shipping information
  • Order history
  • Account credentials
  • Cart activity
  • IP address
  • Payment transaction information

WooCommerce uses cookies and session technologies to maintain cart and checkout functionality.

We may retain order records for accounting, taxation, fraud prevention and legal compliance purposes.

6. Payment Processing

We use third-party payment providers including Stripe and PayPal to securely process payments.

Stripe

Payments made via Stripe, including Apple Pay and Google Pay, are processed securely by Stripe.

When processing payments, Stripe may collect:

  • Payment information
  • Billing details
  • Transaction information
  • IP address and device information

Payment card information is processed securely by Stripe and is not stored directly on our servers.

Stripe may use your information for fraud prevention, identity verification and regulatory compliance.

PayPal

Payments made through PayPal are processed by PayPal.

PayPal may collect personal and transaction information directly from you when you complete a payment.

Please review the privacy policies of Stripe and PayPal for more information about how they handle personal information.

7. Marketing Communications

We may send you:

  • Promotional emails
  • Product updates
  • Special offers
  • Marketing newsletters
  • Abandoned cart reminders

Marketing emails are sent using Mailchimp and related email marketing services.

You may unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link in our emails, or
  • Contacting us directly

We only send marketing communications where permitted by Australian law.

8. Abandoned Cart Recovery

Our Website uses WooCommerce abandoned cart recovery functionality.

If you begin checkout but do not complete your purchase, we may collect and retain:

  • Your name
  • Email address
  • Cart contents
  • Checkout activity

We may send reminder emails encouraging you to complete your purchase.

9. Reviews and User Content

Customers may leave product reviews on our Website.

When you submit a review, we may collect:

  • Your name
  • Email address
  • Review content
  • Review metadata

Reviews may be publicly visible on the Website.

We may also send post-purchase review reminder emails.

10. Wishlist Functionality

Our Website includes wishlist functionality.

Wishlist information may include:

  • Saved products
  • Account information
  • Wishlist preferences

Public wishlists may be visible to other users.

11. Uploaded Images and Mockup Features

Our Website includes a “create a mockup” feature powered by third-party visualisation technology.

When using this feature, you may upload images or files.

Uploaded content may be:

  • Temporarily stored
  • Processed by third-party service providers
  • Used to generate visual previews and mockups

Please do not upload sensitive personal information through this feature.

12. Analytics and Tracking Technologies

We use analytics and tracking technologies including:

  • Google Analytics 4
  • Google Tag Manager
  • Google Analytics for WooCommerce
  • Google Signals
  • Enhanced Ecommerce tracking
  • Conversion tracking technologies
  • Advertising and remarketing technologies
  • Meta Pixel and related advertising tools
  • Pinterest tracking technologies

These technologies may collect:

  • IP address
  • Device and browser information
  • Website activity
  • Shopping and purchase behaviour
  • Referring websites
  • Advertising interaction data

This information helps us:

  • Understand Website usage
  • Improve customer experience
  • Measure advertising performance
  • Personalise marketing and advertising
  • Analyse ecommerce activity

Google, Meta and Pinterest may combine information collected through our Website with information from other services.

You can manage some advertising preferences through your browser settings and relevant advertising platform settings.

13. Cookies

Our Website uses cookies and similar technologies.

Cookies are small files stored on your device that help improve Website functionality and user experience.

We use cookies for:

  • Shopping cart functionality
  • Checkout and account management
  • Website security
  • Analytics and performance monitoring
  • Advertising and marketing
  • Remembering user preferences

Some cookies are provided by third-party services including:

  • Google
  • Meta
  • Pinterest
  • WooCommerce
  • Stripe
  • PayPal
  • Jetpack

You can control or disable cookies through your browser settings. However, disabling cookies may affect Website functionality.

14. Advertising and Remarketing

We may use advertising technologies provided by:

  • Google
  • Meta (Facebook and Instagram)
  • Pinterest

These services may use cookies, pixels and related technologies to:

  • Measure advertising performance
  • Deliver personalised advertising
  • Build advertising audiences
  • Analyse conversions and customer behaviour

These technologies may track your interactions across websites and devices.

15. Spam Prevention and Security

We use spam prevention, security and fraud detection technologies including:

  • Akismet Anti-Spam
  • Google reCAPTCHA
  • WP Activity Log
  • Jetpack security services

These systems may collect:

  • IP addresses
  • Browser information
  • User interactions
  • Login activity
  • Security logs
  • Form submission data

This information helps protect our Website, customers and systems from spam, fraud and unauthorised activity.

16. Email Delivery and Website Performance

We use third-party tools to support Website performance and communications, including:

  • WP Mail SMTP
  • WP Rocket
  • Jetpack
  • Redirection

These services may process technical information such as:

  • Email delivery metadata
  • IP addresses
  • Browser and device information
  • Redirect logs
  • Website performance data

17. Third-Party Service Providers

We may share personal information with third-party providers that help operate our business and Website.

These may include:

  • Payment processors
  • Shipping and courier providers
  • Third-party fulfilment providers
  • Dropshipping suppliers
  • Email marketing providers
  • Analytics providers
  • Advertising and social media platforms
  • Spam prevention and security providers
  • Hosting and cloud service providers
  • Technology and plugin providers

Third parties we use may include:

  • Google
  • Meta
  • Stripe
  • PayPal
  • Mailchimp
  • Pinterest
  • Automattic
  • Akismet
  • ArtPlacer

We only share information reasonably necessary for business operations, service delivery and legal compliance.

18. Shipping and Fulfilment

To deliver your orders, we may share your information with:

  • Australia Post
  • Courier providers
  • Third-party fulfilment providers
  • Dropshipping suppliers

Information shared may include:

  • Name
  • Shipping address
  • Contact information
  • Order details

19. Overseas Disclosure of Personal Information

Some of our third-party providers may store or process personal information outside Australia.

This may include countries such as:

  • United States
  • Canada
  • European Union member countries
  • Singapore
  • Other countries where cloud infrastructure providers operate

By using our Website, you acknowledge that overseas recipients may handle your personal information in accordance with the laws of their own jurisdictions.

20. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Security measures may include:

  • SSL encryption
  • Secure payment processing
  • Password-protected systems
  • Security monitoring
  • Activity logging
  • Access controls
  • Fraud detection technologies

However, no online transmission or storage system can be guaranteed to be completely secure.

21. Data Retention

We retain personal information for as long as reasonably necessary for:

  • Order fulfilment
  • Customer support
  • Legal and accounting obligations
  • Fraud prevention
  • Business operations
  • Marketing purposes where permitted by law

When information is no longer required, we will take reasonable steps to securely destroy or de-identify it.

22. Access and Correction

You may request access to personal information we hold about you.

You may also request corrections if you believe information is inaccurate, incomplete or outdated.

To make a request, please contact:

hello@wanderlustprints.com.au

We may require identity verification before processing requests.

23. Complaints

If you believe we have breached Australian privacy laws or mishandled your personal information, please contact us first so we can investigate and respond.

We will aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: https://www.oaic.gov.au

24. Data Breaches

Where required under Australian law, we may notify affected individuals and relevant authorities about eligible data breaches.

25. Children’s Privacy

Our Website is intended for general audiences and is not specifically directed to children.

We do not knowingly collect personal information from children without appropriate consent.

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on this page with a revised “Last updated” date.

We encourage you to review this Privacy Policy periodically.

27. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Wanderlust Prints

Linda Moschos & Neal Moschos ABN 87 312 428 177 Bondi Beach, NSW, Australia

Email: hello@wanderlustprints.com.au Website: https://wanderlustprints.com.au